Refund & Cancellation Policy

Heritage Public School, Guwahati
๐ŸŒ http://heritageschool.edu.in/

We understand that plans can change, and we aim to keep our refund and cancellation process simple and transparent.

๐Ÿ’ณ Payment of Fees

  • All school fees must be paid on or before the due dates mentioned in the fee structure.
  • Late payments may attract a penalty as decided by the school administration.
  • Continued non-payment may lead to temporary suspension of services until dues are cleared.

โŒ Cancellation Policy

  • Cancellation requests must be submitted officially through the school office or designated communication channel.
  • If a cancellation request is made within a short period of registration, the school may consider a partial or full refund depending on the case.
  • Requests made after a reasonable period from registration may not be eligible for refunds.

๐Ÿ” Refund Policy

  • Approved refunds will be processed to the original mode of payment.
  • Refund processing may take up to 10โ€“15 working days.
  • Administrative or convenience charges (if applicable) are non-refundable.

โš ๏ธ Important Notes

  • Once the academic session has commenced, fees are generally non-refundable.
  • Students discontinuing mid-session may still be liable to pay the full academic fees.
  • Any special cases will be handled at the discretion of the school management.

๐Ÿ” 2. Privacy Policy

Heritage Public School, Guwahati
๐ŸŒ http://heritageschool.edu.in/

Your privacy matters to us. We are committed to protecting the personal information you share with us.

๐Ÿ“Œ Information We Collect

We may collect basic details such as:

  • Name of student/parent
  • Contact details (phone number, email address)
  • Address
  • Payment-related details (processed securely)

This information helps us provide smooth and efficient school services.

๐Ÿ”’ How We Use Your Information

  • To manage admissions, communication, and academic services
  • To process fee payments securely
  • To improve our services and communication

๐Ÿค Data Protection & Sharing

  • We do not sell, rent, or misuse your personal data
  • Your information is kept secure and confidential
  • Data may only be shared if required by law or authorized authorities

๐Ÿ“ง Communication

By sharing your contact details, you agree to receive:

  • Important school updates
  • Notifications related to academics, fees, or events

๐Ÿ›ก๏ธ Security

We use appropriate security measures to protect your data from unauthorized access.